Refund policy
Refund Policy
At Scream Tees, customer satisfaction is our top priority. We take great care in the quality of our products and the fulfillment of each order. However, if your item arrives damaged, we are here to make it right.
Damaged Items
If you receive a damaged item, please contact us within 7 days of delivery at info@screamtees.com or through our contact page on our website with the following:
- Your order number
- A brief description of the damage
- Clear photos showing the damage and the packaging
Once we verify the issue, we will gladly offer a full refund or a replacement, depending on your preference.
Non-Refundable Items
Please note that we do not offer refunds for the following:
- Wrong size or change of mind
- Shipping delays caused by carriers
- Orders without clear proof of damage
All items are made to order and thoroughly inspected before shipping.